Skype is being investigated by Luxembourg's data protection commissioner over
concerns about its secret involvement with the US National Security Agency (NSA) spy programme Prism, the Guardian has learned.
The Microsoft-owned internet chat
company could potentially face criminal and administrative sanctions, including
a ban on passing users' communications covertly to the US signals intelliigence
agency.
Skype itself is headquartered in the European country, and
could also be fined if an investigation concludes that the data sharing is
found in violation of the country's data-protection laws.
The Guardian understands that Luxembourg's data-protection
commissioner initiated a probe into Skype's privacy policies following
revelations in June about its ties to the NSA.
The country's data-protection chief, Gerard Lommel,
declined to comment for this story, citing an ongoing investigation. Microsoft
also declined to comment on the issue.
Luxembourg has attracted several large corporations,
including Amazon and Netflix, due to its tax structure.
Its constitution enshrines the right to privacy and states
that secrecy of correspondence is inviolable unless the law provides otherwise.
Surveillance of communications in Luxembourg can only occur with judicial
approval or by authorisation of a tribunal selected by the prime minister.
However, it is unclear whether Skype's transfer of
communications to the NSA have been sanctioned by Luxembourg through a secret
legal assistance or data transfer agreement that would not be known to the data
protection commissioner at the start of their inquiry.
Microsoft bought Skype for $8.5bn (£5.6bn) in 2011.
The US software giant was the first technology group to be
brought within the NSA initative known as Prism,
a scheme involving some of the internet's biggest consumer companies passing
data on targeted users to the US under secret court orders.
Having once been considered a secure chat tool beyond the
reach of government eavesdropping, Skype is now facing a backlash in the wake
of the Prism revelations.
"The only people who lose are users," says Eric
King, head of research at human rights group Privacy International. "Skype promoted
itself as a fantastic tool for secure communications around the world, but
quickly caved to government pressure and can no longer be trusted to protect
user privacy."
Skype's legacy of encryption and security
Founded in Scandinavia in 2003, Skype was designed to
connect callers through an encrypted peer-to-peer internet connection, meaning
audio conversations between Skype users are not routed over a centralised
network like conventional phone calls. Video and chat connections arealso encrypted.
Attracting millions of users worldwide – 12.9 million
people had registered to use the service by 2004, and by 2011 that figure had
reached more than 600 million – Skype's reputation for privacy and security led
to it being adopted by journalists and activists as a tool to evade government
surveillance. But some criminals, too, turned to the tool to dodge law
enforcement agencies – frustrating police, who had previously been able to
eavesdrop on suspects' conversations by 'wiretapping' phone lines.
A turning point came in 2005, when US company eBay
purchased Skype for $2.6bn (£1.6bn). The same year, Skype formed a joint
venture with Hong Kong-based internet company Tom Online to launch a Chinese
version of Skype, which was tweaked to be compliant with dragnet surveillance.
Skype China customised for monitoring
A former Skype engineer, who declined to be named because
of the sensitive nature of the issue, told the Guardian that the company worked
to build in a "listening element" to help Chinese authorities monitor
users' communications for keywords, triggering a warning to alert the
government when certain phrases get typed into its chat interface.
In response to questions about suspected monitoring of
Skype chats in China, Skype has previously
stated that its
software is made available in the country "through a joint venture with
Tom Online. As majority partner in the joint venture, Tom has established
procedures to meet its obligations under local laws."
While publicly insisting it was unable to help law
enforcement agencieseavesdrop on
calls, Skype set up a secretive internal initiative called
"Project Chess" to explore how it could make calls available to
authorities, according to a New York Times
report published in
June.
A year later, Skype was purchased from
eBay by an investor groupincluding US private equity firms Silver
Lake and Andreessen Horowitz. During this period, work began on integrating
Skype into the NSA's Prism program, documents
leaked by NSA whistleblower Edward Snowdenhave revealed.
The first 'eavesdropped' Skype call
In February 2011, according to the NSA files, Skype was
served with a directive to comply with NSA surveillance signed by the US
attorney general. Within days, the spy agency reported that it had successfully
eavesdropped on a Skype call. And when Microsoft acquired Skype in May 2011,
the relationship with the NSA appears to have intensified.
Caspar Bowden, who served as Microsoft's chief privacy
adviser between 2002 and 2011 and left shortly before the completion of its
Skype takeover, says he was not surprised to learn the company had complied
with the NSA's surveillance of the chat tool.
While working for Microsoft, Bowden says he was not privy
to details of secret data-collection programs – but fully briefed the company
on the dangers of US spy law the Foreign Intelligence Surveillance Act (FISA)
for the privacy of its international cloud customers. He was met with a
"wall of silence," he says.
A letter obtained by the Guardian, sent by Skype's
corporate vice president Mark Gillett to Privacy International in September
2012, suggested that group video calls and instant messages could be obtained
by law enforcement because they are routed through its central servers and
"may be temporarily stored."
But Gillett also said in the letter that audio and
one-to-one video calls made using Skype's "full client" on computers
were encrypted and did not pass through central servers – implying that the
company could not help authorities intercept them.
Separately, in July 2012, Skype contributed to UK
parliamentary committee hearings on the government's proposed expansion of
surveillance powers under the controversial communications data bill. Skype
representative Stephen Collins claimed in testimony to the committee that
"there are no keys held by Skype to decrypt communications."
Microsoft calls for more government transparency
Skype told the Guardian that it would not answer technical
questions about how it turns over calls to the authorities or comment on the
extent of its compliance with US surveillance. The company insisted the
information it provided the UK parliament was accurate, though would not
explain apparent discrepancies between its public statements and access to
Skype calls claimed by the NSA.
In a statement, Skype said it believed that the world
needed "a more open and public discussion" about the balance between
privacy and security but accused the US government of stifling the
conversation.
"Microsoft believes the US constitution guarantees
our freedom to share more information with the public, yet the government is
stopping us," a spokesperson for Skype said, referring to an ongoing legal
case in which
Microsoft is seeking permission to disclose more information about the number
of surveillance requests it receives.
However, the law that underpins the Prism program – FISA –
allows the NSA to target not only suspected terrorists and spies, but also
"foreign-based political organisations," which could encompass an
array of advocacy groups and potentially news organisations, too.
'Journalists should avoid Skype'
Grégoire Pouget, an information security expert at Reporters
Without Borders, believes that journalists should not underestimate
the risks posed by NSA Skype surveillance.
"It is what many of us feared, and now we know for
sure," Pouget says. "If you are a journalist working on issues that
could interest the US government or some of their allies, you should not use
Skype."
Although the NSA has access to at least some Skype calls,
it remains unclear whether police and security agencies outside the US enjoy a
similar level of access.
Hacking Team, an Italian company, sells surveillance
software to law enforcement and intelligence agencies in 30 countries that
allows authorities to covertly infiltrate computers with spyware that records
communications before they are encrypted. The Milan-based firm explicitly
markets the Trojan tool as a means to get access to Skype conversations – and
says authorities still frequently complain about a lack of ability to eavesdrop
on Skype calls.
"When you talk to law enforcement about what their
concerns are, they'll right away mention Skype," says Eric Rabe, Hacking
Team's spokesman.
Rabe declines to name customers, citing confidentiality
agreements, but says Hacking Team's business has been "growing very
nicely" in recent years. The company's public accounts show that its
revenue more than doubled from $5.3m in 2010 to a projected $11.8m in 2012.
The new wave of encrypted services
At the opposite end of the spectrum, new companies are now
emerging in response to fears about surveillance of Skype, promising users
access to encrypted chat tools that do not have secret 'backdoors' for NSA
surveillance.
Washington DC-based Silent Circle is one such company,
going to extraordinary lengths to shield customers against spying. With
founders including Phil Zimmermann, who devised the Pretty Good Privacy (PGP)email encryption
product, and a former Navy Seal, Silent Circle offers a series of encrypted
phone apps and a Skype-style internet chat platform.
It is registered as an offshore company and uses computer
servers outside the US in a bid to evade government coercion. It recently closedits
own encrypted email service because it could not guarantee security, and said
it would focus instead on chat and telephony.
The FBI has already held meetings with Silent Circle,
according to CEO Mike Janke, accusing it of being a "ghost provider"
that could cause harm to the US because it stores virtually no information
about its users' communications.
But Janke, a 45-year-old former Navy Seal sniper, says his
company will not cede to government pressure to secretly comply with
surveillance. "I feel that we can use Skype as a template," Janke
says, "for what we don't want to do."
Source: TheGuardian
Source: TheGuardian
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